AI assistant for schools and universities: answer admissions and student questions at scale

Schools and universities can use a grounded AI assistant to answer the high volume of repetitive questions from applicants, students, and parents — admissions requirements, deadlines, financial aid, attendance and grading policies — by drawing answers from their own handbooks and catalogs and citing the source. Because the assistant only answers from the documents you upload and says when something isn't covered, families get accurate information instead of guesses, even outside office hours.

The challenge: high volume, big handbooks

Admissions season brings a flood of the same questions, and the answers are buried across course catalogs, student handbooks, and policy PDFs that few people want to read end to end. Front-office staff spend hours repeating themselves, and questions that arrive in the evening wait until morning.

A grounded assistant that handles large knowledge bases

A grounded assistant indexes all of those documents and retrieves the right passage for each question using hybrid search — semantic plus keyword matching — followed by reranking, so the answer comes from the relevant handbook section rather than a guess. Every answer cites its source, and when a question isn't covered the assistant says so instead of inventing a policy.

Built for bilingual communities

Trovify answers in English and Arabic out of the box, including right-to-left rendering, so applicant families get answers in the language they're comfortable with — no separate setup.

Common questions it can answer

• What are the admission requirements and deadlines?
• How do I apply for financial aid?
• What is the attendance (or grading) policy?
• When does the semester start?

Getting started

Upload your handbooks, catalogs, and policy documents, tune the assistant's tone, and share a hosted chat link or embed the widget with one line of code — no IT project required.

See the Trovify for education page, or learn what a grounded AI assistant is.