AI assistant for schools and universities
Admissions offices, student services teams, and department advisors field the same questions every enrolment cycle — application deadlines, financial aid steps, attendance rules, semester dates — from prospective students, current students, and parents, often outside staffed hours. Trovify turns your student handbooks, course catalogs, and institutional policies into a website chat assistant that answers those questions with a citation to the exact source document for every answer, so enquirers get reliable information rather than a holding response and a wait.
Answers grounded in your handbooks and policies
Generic AI tools pull answers from the open web and can produce plausible but wrong information about your institution's specific rules. Trovify only responds from the documents you upload — student handbooks, admissions guides, financial aid policies, and course catalogs — and when a question isn't covered, it says so rather than improvising. Every answer attributes the source, which is important when a student is making enrolment decisions based on what they read.
Handle large, overlapping document sets confidently
Universities and schools accumulate policy documents across departments, campuses, and academic years. Trovify's hybrid retrieval — combining vector semantic search with keyword matching, then reranking the results — surfaces the right passage from the right document even when your knowledge base spans dozens of files with overlapping topics. You control what is uploaded; the assistant draws only from that authorised content.
Available after hours and in both English and Arabic
Student enquiries don't follow office hours, and international applicant pools increasingly include Arabic-speaking families. Trovify's assistant is bilingual in English and Arabic out of the box, runs around the clock, and can be added to your site or student portal with one line of embedded script — no IT project or developer required.
Questions Trovify answers
- What are the admission requirements and deadlines?
- How do I apply for financial aid?
- What is the attendance policy?
- When does the semester start?
Frequently asked questions
- How does it avoid giving students wrong policy information?
- Trovify only answers from the handbooks, catalogs, and policy documents you upload and cites the source for every answer. When a question isn't covered by your uploaded content, it says so explicitly rather than guessing — so a prospective student never receives an invented deadline or fee figure.
- Can it handle a large document set — multiple handbooks, catalogs, and policies?
- Yes. Trovify uses hybrid retrieval (vector search combined with keyword matching) plus reranking to surface the right passage from the right document, even when your knowledge base spans dozens of files covering different programmes, campuses, or academic years.
- What types of content can I upload?
- PDF, Word, and text-based documents: student handbooks, course catalogs, admissions policies, scholarship guides, and FAQ sheets. You can also add answers by typing or speaking directly for quick updates — useful when a deadline changes and you need the assistant to reflect that immediately.
- Does it support Arabic-speaking students and families?
- Yes. Trovify's assistant is bilingual in English and Arabic out of the box, so prospective students and parents can ask questions in either language and receive accurate, cited answers without any additional configuration.