AI assistant for compliance-driven businesses
Compliance teams deal with a specific failure mode that general chatbots make worse: a confidently stated wrong answer. When a staff member asks which procedure to follow or which form to submit, the cost of an invented answer is not a minor inconvenience — it is a process violation, an audit finding, or a regulatory risk. Trovify is built for this: every answer is strictly grounded in your uploaded policies, with a source citation, and the assistant explicitly refuses to guess when a question isn't covered by your documents.
Grounded answers with citations — and no guessing
Trovify's retrieval only draws from the documents you upload. The assistant does not supplement your policies with general knowledge or infer answers from adjacent content. When a matching passage is found, the answer cites it. When no passage is relevant enough, the assistant says it doesn't have information on that question rather than producing a plausible-but-unsourced response. In a compliance context, "I don't have information on that" is the correct and safe answer to an uncovered question.
Keep policies current without disruption
Procedures and rules change — regulations are revised, forms are updated, approval thresholds shift. Re-uploading a revised document supersedes the prior version: the old content is retired from the search index and replaced by the new version's chunks once processing completes, so staff immediately receive answers from the current policy. For targeted fixes — a single wrong detail in an otherwise accurate answer — the "Teach the bot" correction feature lets you provide an explicit override without re-uploading the full document.
Audit-friendly visibility and one-line deployment
Every conversation is stored and reviewable in the dashboard, showing which source documents were cited in each answer — so you can see what the assistant told staff and where that answer came from. The Analytics dashboard and Knowledge gaps panel surface which questions were asked most and which weren't covered — useful for identifying policy areas that need better documentation. Deploying the assistant is a one-line script embed on your intranet or internal portal; no IT build required.
Questions Trovify answers
- What's our policy on data retention?
- Which form do I use to report an incident?
- What are the approval steps for this request?
- Where is the current version of this procedure?
Frequently asked questions
- How does it prevent the assistant from making up policy answers?
- Trovify only responds from the documents you upload and cites the specific source for every answer. When a question isn't covered by your uploaded policies, it says so explicitly — there is no fallback to general knowledge or plausible-sounding guesses. This is by design and cannot be overridden.
- How do we keep the assistant current when rules change?
- Re-upload the revised document — the new version supersedes the old one and its chunks replace the prior content in the search index immediately once processing completes. For smaller corrections that don't warrant a full re-upload, the 'Teach the bot' feature lets you provide an explicit correction tied to a specific answer.
- Can staff see which source document an answer came from?
- Yes. With source citations enabled (the default), each answer identifies the source document it was drawn from. Staff can see exactly which policy or procedure was retrieved, making it straightforward to go and read the full document for context.
- Who has access to the uploaded policy documents?
- Your uploaded documents power only your own assistant. The knowledge base is private to your workspace — content is not shared with other Trovify customers, PII is scrubbed automatically during ingestion, and you control what is uploaded and can remove documents at any time.